Multi-site operations

Your preferred book. Chased to proof. One board across sites.

Maintenance work chased to completion

Stop chasing preferred contractors in inboxes — rank them on your approved register, chase accept and attend, then close with proof. RFQ is there when the book cannot cover; it is not the day-to-day spine.

Stop chasing contractors in side channels

Regional managers should not live in group chats asking if the electrician attended. Site staff should not re-send the same photo three times. OpsChase keeps the preferred book, attend clocks and proof on one work order — so you chase the trade office, not your own team, until the job is done-with-proof.

Built for how maintenance actually runs

One site or many — preferred book first, then raise and triage, chase attend, close-out packs, and one board for operators beside the tradie portal. RFQ stays last when the register cannot cover.

Supplier compliance and onboarding

Preferred book — your approved register

Keep your ranked contractor register per site or portfolio. Day-to-day work stays with people you have already approved — the register is the source of truth, not a marketplace feed.

Operations board with work orders across sites

Raise and triage work orders

Every job lands on a site with trade, priority and preferred rank. One record from first report to export.

Chase, attend and response clocks

Escalation ladders chase accept and attend — distinct from rectify and complete. Nudge the trade office, then your managers, without duplicate pings on the same step.

Proof photos and certificates on the work order

Close-out packs and proof of completion

Templates lock photos, checklists and certificates. Close-out packs are ready for auditors and franchise reviews — proof of completion, not a tick in a spreadsheet.

One board across every site

Open jobs, attend-by times, chase status and overdue proof in one queue — whether you run one site or fifty.

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Operations board with work orders across sites

Tradie portal — one login, many customers

Contractors accept, attend, upload proof and invoice across every operator that invited them, plus private jobs on their own book.

For tradies
Tradie portal across customers

Overflow RFQ

When the book can’t cover

Quote on the same work order when coverage gaps appear. New winners pass compliance before dispatch — quieter than your preferred day-to-day flow.

How going to market works

What you see on screen

Dashboard-style views for the work your team already runs — board, chase timers, proof packs and roll-up reporting.

Operations board with work orders across sites

Ops board across every site

See open work orders, trade and priority in one queue. Site managers raise jobs; ops triage without losing context between locations.

Ops board

  • North hub · HVACAwaiting accept
  • CBD studio · ElectricalAttend today
  • Regional hall · CleaningProof review
Chase timers and SLA escalations

Chase, attend and response ladders

Attend-by times stay visible beside accept and proof. When a preferred contractor goes quiet, the next step escalates — trade office first, then your managers.

Next chase times

  • North hub · HVACAttend by 14:00
  • CBD studio · PlumbingProof missing
  • Regional hall · FireChasing office
Proof photos and certificates on the work order

Proof gallery on the job

Photos, checklists and certificates attach to the work order. Completion is blocked until the pack matches your template.

Proof gallery

Before
After
Sign-off
Cert

Complete blocked until pack is full

Spend and portfolio reporting

Roll up open jobs, chase status and proof of completion for multi-site teams — or keep a single-site view without the noise.

Open work orders

142

Across 18 sites · updated live

  • On track68%
  • Chasing22%
  • Stalled10%

Coverage gaps

When the book can’t cover, go to market on the same job.

Open an RFQ from the work order, compare vetted tradies, and put the winner through compliance onboarding before dispatch. Overflow only — your book keeps the first call.

Marketplace and RFQ

Dashboards that show the chase

Portfolio roll-ups for multi-site teams, and a clear queue when you run a single location. See stalled jobs, missing proof and the next escalation — not another inbox thread.

Portfolio dashboards and spend reporting
Chase timers and SLA escalations

Open work orders

142

Across 18 sites · updated live

  • On track68%
  • Chasing22%
  • Stalled10%

Next chase times

  • North hub · HVACAttend by 14:00
  • CBD studio · PlumbingProof missing
  • Regional hall · FireChasing office
Proof photos and certificates on the work order

Ops board

  • North hub · HVACAwaiting accept
  • CBD studio · ElectricalAttend today
  • Regional hall · CleaningProof review

Proof of completion (last 30 days)

92%
88%
95%
90%
94%
91%
96%
89%

Facilities maintenance without becoming another CMMS

Keep sites safe and working by chasing your preferred trades to done-with-proof — not by buying another asset-record system.

  • Preferred bookApproved contractors by site and trade, with simple insurance/licence gates.
  • Chase and attendEscalation when they go quiet; SLA attend on the same work order.
  • Proof of completionPhotos, checklists and certificates before the job can close.

Questions buyers actually ask

What is OpsChase?
OpsChase is multi-site operations software for Australian operators: your preferred contractor book, chased to done-with-proof on one board across sites — with RFQ when the book cannot cover. Tradies use one login across every customer that invites them.
Is OpsChase another CMMS?
No. OpsChase is operator maintenance software built around your preferred book, chase-to-attend, and close-out packs — not a computerised maintenance management system that only records plant history. We are not CAFM. For how CMMS fits the picture, see our CMMS glossary entry.
How is OpsChase different from legacy field-service job software?
Older job-management tools for a single trade business focus on dispatch inside one company. OpsChase is the buyer side: sites, your approved contractor register, chase until attend, proof and close-out packs — with RFQ only when the book cannot cover.
Do we have to use the marketplace for every job?
No. Preferred contractors are the default. RFQ is overflow when the book cannot cover a trade or region. New winners pass compliance before they get a first work order.

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OpsChaseOpsChase

From one site to many — operators and tradies share one platform for work orders, proof and marketplace overflow.

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