OpsChase keeps every one of your franchise sites running — one site or a hundred. Log a job like a failed oven, a broken fascia light, a leaking grease trap or an HVAC unit that kills a Saturday lunch service, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your franchise sites
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
Brand standards live in a PDF no one opens on Saturday
A franchisee calls their cousin. Head office finds out when a mystery shopper photographs an unfinished job.
Franchisee versus franchisor ownership is argued after the invoice
The same HVAC job is claimed as landlord, franchisee and brand opex depending on who replies first.
Preferred national vendors skip small-town stores
Coverage looks complete on a slide. The regional store still waits because no one ranked a local backup.
- Can franchisors and franchisees share one OpsChase account?
- Yes. Site-scoped roles keep a franchisee inside their stores while brand ops see the stalled jobs across the banner.
- Do franchisees have to give up their local contractors?
- No. Import the local book, rank it, and keep national vendors as the overflow when the local crew cannot attend.
- Will this replace the franchise intranet?
- No. OpsChase is the work-order and chase layer. Brand content stays where it is. Jobs stop living in that inbox.