OpsChase keeps every one of your pubs and clubs running — one site or a hundred. Log a job like a cool-room alarm, a beer-line plant fault, a gaming-floor HVAC failure or a kitchen suppression defect, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your pubs and clubs
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
A cool-room down on Friday is a personal phone call
The duty manager knows a tech. Head office knows on Monday when the wastage report lands.
Fire, gaming-area and kitchen certificates live in a filing cabinet
The contractor attended. The proof did not reach the person who will be asked first.
Multiple venues share a contractor who always “covers” the farthest pub
Coverage on paper. Silence on Saturday night.
- Can duty managers raise jobs during trade?
- Yes. The raise is the start of the work order. Chase does not require the duty manager to follow up at 1am.
- Do we keep our refrigeration and fire contractors?
- Yes. Import and rank them per venue. A coastal pub should not page a CBD office first.
- Is this only for large clubs?
- It is built for groups. A single venue can use it; a network is why the chase exists.