OpsChase keeps every one of your hospitality venues running — one site or a hundred. Log a job like a cool-room alarm, a gas-appliance lockout, a grease-trap overflow or a dining-room HVAC failure during service, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your hospitality venues
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
A cool-room failure during service is a group chat
Chefs call a mate. Area managers find out when the food is already written off.
Grease, gas and fire contractors are three inboxes
The same kitchen can fail a council inspection because nobody owned the last certificate.
Landlord plant versus tenant kit is argued after the invoice
A rooftop unit and an under-bench fridge look the same in a forwarded photo.
- Can venue managers raise jobs after midnight?
- Yes. Request intake does not require a desktop. After-hours flags and preferred ranking decide who is chased first.
- Do we keep our existing refrigeration and gas fitters?
- Yes. Import them. Preferred is the default. RFQ fills a suburb your book cannot cover this weekend.
- Is this only for hotel groups?
- No. Multi-site restaurant groups, stadiums and hotel F&B use the same chase spine.