OpsChase keeps every one of your data centres running — one site or a hundred. Log a job like a CRAC fault that needs OEM attendance, a generator defect, a failed VESDA-adjacent job or a dock-door fault on a support building, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your data centres
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
A vendor is “on the way” and nobody can prove it
Critical plant cannot live on a phone call. Accept, ETA and site check-in have to be on the record.
Change windows are missed because access notes were tribal
The crew arrives without the right induction or at the wrong dock. The window is gone.
Proof for a generator or CRAC job is a vendor PDF in someone’s inbox
The person who will be asked later cannot find the work order.
- Does OpsChase replace a DCIM stack?
- No. Telemetry stays in DCIM. OpsChase is the contractor chase and proof layer when a human must attend.
- Can we keep OEM and specialist vendors?
- Yes. Rank them per system. A general electrical crew is not a CRAC OEM.
- Will this work for a multi-hall campus?
- Yes. Halls and support buildings are sites or locations. Preferred rank can differ by hall.