OpsChase keeps every one of your cold storage and industrial sites running — one site or a hundred. Log a job like a refrigeration alarm, a dock-door fault, a failed evaporator or an electrical trip on a process line, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your cold storage and industrial sites
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
A room temperature drift is a product loss, not a ticket
The night shift texts a known tech. Morning ops cannot see accept, ETA or whether the room came back.
Ammonia and electrical work needs the licensed crew, not the nearest person
A coverage gap gets filled with whoever answered the phone. The compliance record does not.
Proof is a photo of a gauge that nobody can find later
Audits and insurer questions want the work order, the attendance and the reading, not a camera roll.
- Does OpsChase replace a BMS or a refrigeration OEM portal?
- No. Alarms still come from the plant. OpsChase is the chase and proof layer once a human has to attend.
- Can we rank refrigeration contractors per site?
- Yes. Preferred assignment is per site, or shared across your whole portfolio. A Brisbane room should not page a Melbourne office first.
- Will this work across warehouses and process sites?
- Yes. Cold rooms, blast freezers and ordinary industrial plant share the same work-order spine.