OpsChase keeps every one of your co-working sites running — one site or a hundred. Log a job like a floor-wide HVAC fault, a failed access controller, a washroom outage or a meeting-room display that is actually a plant issue, and OpsChase chases the preferred contractor you already trust until it is done, with proof on the record.
- Chase to done — every job gets a respond-and-attend clock, so nothing stalls in an inbox.
- Proof before close — photos, checklists, signatures or certificates are required before a job can be marked complete.
- Your book, ranked — import the contractors you already use and set who gets called first at each site.
- RFQ when you need it — go to market to fill a gap, then onboard the winner with insurance and licences checked first.
- Tradie portal — your contractors accept, schedule, upload proof and invoice from one login.
How OpsChase runs your co-working sites
Import your sites and your contractor book, and invite each trade once. Site managers raise a request; ops turn it into a work order with a trade, a preferred contractor and a clock. Chase steps fire when there is no accept, no attendance or no proof — escalating to the trade office, then your managers, never sending the same reminder twice. Every job is either open with a next chase time, or closed with proof you can show a customer or an auditor.
Members report defects in three tools
Slack, a community app and a front-desk note. Nobody owns the contractor clock.
Landlord plant versus operator fit-out is unclear at 7am
An HVAC fault might be base building. The member still sits in a hot room while two inboxes argue.
Access contractors and cleaners are “set and forget”
Until a door controller fails on a Monday or a washroom is not ready for the first tour.
- Can community managers raise jobs without becoming facilities?
- Yes. They raise. Ops assigns trade and preferred contractor. Chase is not a Slack reminder.
- Do we keep building-management vendors?
- Yes. Rank landlord and operator vendors separately so the argument is on the work order, not in a tour.
- Will this work for a multi-city operator?
- Yes. Each site is a site. Preferred books can differ by city without a second login.